56 pages • 1 hour read
Michael J. SandelA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
Priority check-in and boarding is available at airports for those who purchase business and first-class tickets. Fast-track options are offered for some coach/economy passengers through some airlines. Many believe that fast-tracking security—an issue of national and international safety concern—should not be for sale.
This is also the case in some amusement parks, which offer tickets at double the price for the chance to skip to the front of every line. There is often a separate entrance for these customers to avoid making the practice obvious to regular ticket holders.
Carpool lanes have been developed in many congested cities to urge people to ride share, thereby reducing traffic. Some cities have started selling the right for solo drivers to buy the use of the car pool lanes. Many critique this, while others suggest that it’s no different from paying more for faster postage or same-day dry cleaning.
New York puts on free Shakespeare in the Park shows, which are free, but, because of their popularity, fill up quickly, necessitating people standing in line for hours before the show begins. People began to pay people to stand in line for them, negating the concept of a free show, which was supposed to be equally accessible to all. This also occurs in Washington, D.C., where corporate lobbyists pay individuals from line-standing companies, or even unhoused people, to reserve their spots.
Outside Beijing’s top hospitals, people wait in long lines to register for appointments. The practice has emerged whereby people wait in the line to buy appointment tickets, and sell them for a far higher price for people willing to pay. Middle men are rewarded in this system, making more money for the appointments they’re selling than the doctors earn for that appointment. To tackle the problem, some Chinese hospitals have introduced a no-wait, premium fee-paying line.
This happens to a lesser degree in the United States. Primary care doctors aren’t paid much for routine visits, so often rush through 25 to 30 short appointments a day to try to make more money. This has resulted in the emergence of Concierge Doctors, who accept a pricey annual retainer to see patients in more leisurely visits with no wait times. The patients who aren’t able to pay for this luxury service are relegated to long wait times and short appointments. Both China and America have created systems where the wealthy can jump the line for medical care.
These examples demonstrate the reach of market values into areas of life not traditionally governed by the principles of buying and selling. Libertarians would argue that standing in a line should be able to be bought and sold, and to make laws against this would infringe on an individual’s personal freedom. The second argument is around social utility. In the case of the Shakespeare in the Park queue, both the line-stander and the payer benefit; the free-market ensures that goods go to the consumers who value them most highly, and the cost of the ticket is shaped by the principles of demand.
Sandel offers a rebuttal to such lines of thinking. He asserts that the problem in the case of the Shakespeare in the Park tickets is that the tickets go to those who can afford the scalper’s fee. The free market does not allocate the tickets just to those who value the show most highly, but also to those who can afford to pay.
Economists in favor of scalpers suggest that the person who pays the most is the most willing to see the show, whereas those in favor of queues suggest that those willing to wait the longest are the most willing to see the show. Both are imperfect in terms of ensuring that the product goes to the person who values the show most highly, as some people may not have enough money and some people may not have enough time.
Sandel suggests that paid line-standers violate the principles of fairness; a gift to the city of New York (in terms of the Shakespeare performances) is turned into a tool for private gain, and limited to those with money. It demeans and degrades the product, as in the case of bought-and-sold line spots for Congress.
Yosemite National Park, in California, experienced a problem with ticket scalpers buying the sought-after campsite sites and reselling them for $100 or even $150 (they were purchased for $20). The public outrage over this practice reflects common societal belief in the concept of fairness: One should not have more access to the outdoors based on wealth. It also acknowledges the fact that people believe that some things should not be up for sale.
A spokeswoman from the church condemned the reselling of tickets to Pope Benedict XVI’s sacrament, suggesting that the spirit of sacrament is tainted by this experience being up for sale.
Bruce Springsteen sold tickets to his concerts for only $25 dollars—a deliberate choice born out of a belief that his shows should be accessible to all. However, scalpers soon took advantage of this, reselling the sold-out tickets for far more. It is estimated that Springsteen lost upwards of $4 million dollars. Many believe that viewing rock concerts as merely a market good demeans them; it is no longer a gift from a performer to their fans, or a social event characterized by equality.
Sandel acknowledges that the line and the market aren’t the only ways of allocating goods. Some things are determined by a lottery, such as jury duty, and others are distributed by merit, like some university courses. Emergency rooms treat patients in the order of the urgency of their need.
Nevertheless, there certainly is a tendency for markets to displace queues in the modern world, and the practice is becoming normalized.
Sandel continues to employ examples to illustrate The Immorality of Over-Commodification, including paying for line-standers to enter congress. Sandel aligns himself with the views of The Washington Post, which labels this practice “demeaning” to Congress and “contemptuous of the public” (26). Sandel emphasizes the problematic nature of this practice when he refers to the exclusion of the environmentalists by another group of lobbyists at a hearing. He implies that, in a democracy, one shouldn’t be able to pay to reserve the entirety of the Congress floor, which is essentially what can occur with the line-standers. He continues to suggest that there are some things that money should not be able to buy, and that this practice “degrades Congress by treating it as a source of private gain rather than an instrument of the public good” (42, emphasis added).
Sandel refers to, and then ridicules, the idea that the market regulates itself by allocating goods to those who want them most (the argument used to justify the morality of free markets): “[O]f course, it might be argued that if the environmentalists cared enough about attending the hearing, they too could have queued up overnight. Or they could have hired homeless people to do it for them” (28). Sandel’s tongue-in-cheek tone satirizes and mocks the idea that paying line-standers to reserve the floor of Congress is a moral and righteous practice, and that the market is inherently righteous in terms of its distribution of goods to those who want them most.
The justification of the practice by the owner of the line-standing company, Mike Gross, further illustrates Sandel’s criticism of the fact that “anything goes” in an unregulated society that prioritizes market values above moral righteousness: “Linestanding may seem like a strange practice, but it’s ultimately an honest job in a free-market economy” (26). Sandel is unconvinced by Gross’s justification, objecting to the commodification of political participation and activism.
Sandel further positions over-commodification as immoral in his exploration of amusement parks offering a higher ticket price to jump the line. He points out that the designers of the scheme subtly acknowledge an inherent discomfort at the idea of blatantly paying to overtake others: “[T]his need for discretion suggests that paid line cutting—even in an amusement park—tugs against a nagging sense that fairness means waiting your turn” (22). Sandel suggests that humans innately feel that line jumping, created in an increasingly commodified society, is inherently wrong.
Similarly, Sandel quotes Greg Mankiw, an economic theorist, who justifies the inherent righteousness imposed by free-market practices, such as ticket scalping: “By charging the highest price the market will bear, scalpers help ensure that consumers with the greatest willingness to pay for the tickets actually do get them” (35). However, Sandel invokes the links between Free-Market Values and Social Inequality to undermine Mankiw’s justification of free markets, pointing out that people have unequal access to financial means: “[T]he willingness to pay for a good does not show who values it most highly. This is because market prices reflect the ability as well as the willingness to pay” (37, emphasis added).
Sandel thus argues that those at the front rows of sporting events, musical performances, or plays may be more of a reflection of who can afford to pay the most, rather than who inherently loves the performance or spectacle the most. This is also the case for Shakespeare in the Park, with over-commodification violating the principle of fairness that underpins the endeavor: “[T]he mission of the Public Theater, a publicly subsidized, nonprofit enterprise, is to make great theater accessible to a broad audience drawn from all walks of life” (25).
Sandel also views the emergence of Concierge Medicine in America as an identical process of line jumping. MD2, a company that offers exclusive Concierge Medicine, gives a sleek justification of its exclusivity: “[T]he availability and level of service we provide absolutely necessitates that we limit our practice to a select few” (31). Sandel suggests that this exclusivity means that “the culling of the queue has already taken place, out of view, by the imposition of the fee” (33). He argues that, despite the subtlety and the carefully constructed advertising language offered by Concierge Medicine practices, this practice is just as problematic and morally unscrupulous, since pay-for-use services automatically relegate less-wealthy patients to less-adequate healthcare: “[C]oncierge care for a few depends on shunting everyone else onto the crowded rolls of other doctors” (33). Sandel implies that this exclusion may have real consequences for the health of less-wealthy individuals.
The examples explored by Sandel in these chapters illustrate “the growing reach of money and markets into spheres of life once governed by nonmarket norms” (33). Sandel continues to urge readers to problematize the proliferation of market norms and market thinking, thereby referring to one of the pivotal themes underlying his work: The Importance of Debate on Market Values.
By Michael J. Sandel